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Legal Last updated: February 7, 2026

Privacy policy

How NowAIKit handles your information, on this site and in the products.

1. Who we are

NowAIKit is a product of AARTIQ Ltd, United Kingdom. This policy covers nowaikit.com and the NowAIKit products.

2. The short version

Plain terms
Your ServiceNow credentials stay on your machine. The CLI and MCP server send requests only to your own instance. We see standard website analytics from nowaikit.com and whatever you send us by email or form. We do not sell data.

3. Information we collect

3.1 Website

  • Contact form submissions: name, email, company, message
  • Analytics: pages viewed, device and browser data, approximate location, via Google Analytics and Microsoft Clarity
  • Preferences: your theme choice is stored in your browser, not on our servers

3.2 Products

  • ServiceNow credentials are stored locally on your machine and transmitted only to your instance
  • The free CLI sends no telemetry to us
  • Enterprise account data: billing contact, license status, support history

4. How we use information

  • Answer inquiries and provide support
  • Operate licensing and billing for paid tiers
  • Understand site usage to improve documentation and product
  • Meet legal obligations

5. Sharing

We share information only with processors that run the service: hosting, email delivery, analytics, and payments. If we are ever part of a merger or acquisition, information may transfer with the business. We do not sell, rent, or trade personal information.

6. Security and retention

Data in transit is encrypted. Access is limited to people who need it. We keep information only as long as needed for the purposes above, then delete or anonymize it.

7. Your rights

You may request access, correction, or deletion of your personal information at any time. UK and EU residents have the full set of GDPR rights, including portability and objection. Write to hello@nowaikit.com.

8. Changes

Material changes to this policy will be posted here with a new date.